Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out our contact form or consultation request
  • Communicate with us via email or phone
  • Participate in our nutrition consultation services
  • Complete pre-consultation questionnaires

2. Types of Information

The information we may collect includes:

  • Personal identifiers (name, email address, phone number)
  • Health and lifestyle information relevant to nutrition consultation
  • Communication preferences and consultation history
  • Technical information about your use of our website

3. How We Use Your Information

We use the information we collect to:

  • Provide nutrition consultation services
  • Communicate with you about appointments and services
  • Improve our services and website functionality
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With service providers who assist in our operations (under strict confidentiality agreements)

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Consultation records may be retained for professional and legal requirements.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for processing
  • File a complaint with relevant authorities

8. Cookies and Tracking

Our website may use cookies to enhance user experience. You can control cookie settings through your browser preferences. See our Cookie Policy for more details.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

QNutriWell
Jl. Jenderal Sudirman No. 129
28116 Pekanbaru, Indonesia
Phone: +62 761 456 830
Email: [email protected]