Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing and using QNutriWell's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.
2. Description of Service
QNutriWell provides online nutrition consultation services, personalized meal planning, and healthy lifestyle guidance. Our services are educational and informational in nature and are not intended to replace professional medical advice.
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account information
- Use our services only for lawful purposes
- Respect the intellectual property rights of QNutriWell
- Follow the guidance and recommendations responsibly
4. Service Limitations
Our services have the following limitations:
- We do not provide medical diagnosis or treatment
- We do not prescribe medications or medical treatments
- We cannot guarantee specific health outcomes or results
- Our advice should complement, not replace, professional medical care
5. Appointment and Cancellation Policy
Regarding consultations and appointments:
- Appointments must be scheduled in advance
- Cancellations should be made at least 24 hours in advance
- Late cancellations may be subject to fees
- We reserve the right to reschedule appointments when necessary
6. Payment Terms
Payment terms for our services:
- Payment is required prior to service delivery
- All fees are non-refundable unless otherwise specified
- Prices are subject to change with notice
- Additional fees may apply for extended services
7. Intellectual Property
All content on this website, including meal plans, educational materials, and consultation notes, are the intellectual property of QNutriWell and are protected by copyright laws.
8. Privacy and Confidentiality
We are committed to protecting your privacy and maintaining the confidentiality of your personal health information. Please refer to our Privacy Policy for detailed information.
9. Disclaimer of Warranties
Our services are provided "as is" without any warranties, express or implied. We do not warrant that our services will be uninterrupted, error-free, or meet your specific requirements.
10. Limitation of Liability
QNutriWell shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for our services.
11. Indemnification
You agree to indemnify and hold QNutriWell harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.
12. Termination
We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and with or without notice.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.
14. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
QNutriWell
Jl. Jenderal Sudirman No. 129
28116 Pekanbaru, Indonesia
Phone: +62 761 456 830
Email: [email protected]